Technical Assistance

MRX, PX600, PX700, and W.H.E.N Service

For service of PX700, PX600, MRX, All Accessories in and out-of-warranty, please contact:
Mario Sousa
Upscale Music
50 Market Square
Newington, CT 06111

For service of the WHEN systems, contact:
NEW phone number (ATI main office) 323-278-0001 x112 (tel)
323-278-0083 (fax)
1749 Chapin Rd
Montebello, CA 90640

Product Support

Choose a product to access information on current and discontinued Audioaccess components.

Where to Buy

Audioaccess has dealers and installers all over the country. Click here to talk with one of our local representatives who will then guide you to an installer/dealer in your area.

Locate an Audioaccess installer near you

CATC Support

KPS101 Support

W.H.E.N.™ Support

User's Manuals, Documentation, and Firmware

Additional Assistance

If you are a consumer and cannot find the technical assistance you require here, you should contact your dealer or call technical support at (323) 278-0001 x112 for assistance in obtaining service. Contact technical support via email at or by fax at 323-278-0083.

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